The knowledge nobody has at the moment they need it
Tips, documents, onboarding and on-the-job training each cover part of a task. Most enablement still misses the moment of work.
Everything tagged learning-architecture, newest first.
Tips, documents, onboarding and on-the-job training each cover part of a task. Most enablement still misses the moment of work.
A nine-level model of personal AI maturity, and why most rollouts stall at the cliff between using AI and building with it.
Arguing over translation versus localisation misses the point; thinking in layers of context maps cleanly onto a multi-agent architecture.
A working model for designing learning content that supports both human understanding and agent retrieval.