Case study : from scattered documents to a pilot
What an applied-AI team can build for a sales organization : a prototype enablement agent, what went wrong along the way, and a starter kit for the next team.
#learning-design
Everything tagged learning-design, newest first.
Posts
Turning narrated demos into scalable agentic knowledge
Instead of asking a team to watch recordings they will forget tomorrow, I turned two narrated demos into knowledge an agent serves at the moment of need.
The knowledge nobody has at the moment they need it
Tips, documents, onboarding and on-the-job training each cover part of a task. Most enablement still misses the moment of work.
From blocked to built : decomposing a stuck project with human + AI collaboration
The decomposition approach that took a months-stalled training adaptation project to a stakeholder-validated proposal in seven days.
Translation vs. Localisation Is the Wrong Frame
Arguing over translation versus localisation misses the point; thinking in layers of context maps cleanly onto a multi-agent architecture.
Building Learning Content for Humans and Agents
A working model for designing learning content that supports both human understanding and agent retrieval.